Your Privacy

We respect your privacy and we provide you with the right to see and/or correct your personal information. We do not sell our mailing list, nor do we disclose private information to any other person or company.

 

Occasionally we may contact you to obtain further information or to offer other products or services that we feel may interest you. Should you prefer not to be contacted, please let us know and we will ensure that your name is withheld.

 

Purpose of this Policy

This policy outlines:

● what personal information we collect and how it is collected during the course of running our business;

● what we do with any personal information received; and,

● how we ensure that this information is treated in accordance with the requirements of the Privacy Act.

 

Information Collected

At all times there is no obligation for our customers to provide us with personal information – unless it is a necessary requirement to fulfil an order or to provide another customer service function.

 

Customer delivery and contact details are stored and purchase history details may also be collected. This information may be collected when placing an order with our customer service department; or, from our website.

 

Use of Information Collected

All information Saville & Co. collects through the course of normal business dealings remains confidential.

 

Saville & Co. does not disclose personal information to any other organisations – unless the owner of that information has given their consent.

We only use the information for processing orders or for internal marketing purposes – which may include:

● fulfilment of orders.

● statistical analysis of customer shopping habits, interests, and preferences.

● analysis of relevance of our special offers and promotions and sending information about these promotions and products including sending information by e-mail providing the customers consent has been given for this service.

 

Security of Information Collected

Saville & Co. takes all reasonable precautions to ensure that any personal information received is kept confidential. For sending information and for delivery of orders placed through our customer service centre or via our websites, it is necessary to disclose some personal information to third parties such as delivery contractors.

 

Consent

Customers who do not wish to have their personal information used for marketing by Saville & Co. are most welcome to indicate their desire at the time of purchase, in correspondence, at interview or any other point of contact with a representative of our company. IP Addresses Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.

 

Again, information is gathered in aggregate only and cannot be traced to an individual user.

 

Cookies and Applets

We use cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

 

Problems or questions If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.